El Campo Casa Resort

RESERVATION POLICY

 

Check-in time is from 3pm-9:30pm. Check-out time is 11am. If you anticipate a late check-in please contact us ahead of time to make arrangements.

 

Published rates are based upon double occupancy and do not include applicable taxes. A $10.00 fee will be charged nightly, per additional adult.
Rooms are subject to maximum occupancy rules set by the Hotel. If you would like further details please contact the Hotel.

 

You must be at least 18 years of age to reserve, and check-in to, a room.

 

All children under 16 years of age staying at the Hotel must be supervised by an adult at all times.

 

If a person has not been registered to a reservation, they will not be allowed to check-in unless accompanied by the guest. Guestroom keys will only be issued to a room’s registered guests.

 

No gatherings and parties of any nature are permitted in a guestroom without express prior consent by Hotel Management. The hotel reserves the right to evict any unregistered occupants in a guestroom, if necessary.

 

A valid form of government-issued ID is required at check-in. A valid credit/debit card is also required upon check-in as guarantee for anticipated charges, unless otherwise coordinated in advance of your arrival. El Campo Casa Resort accepts Visa, Mastercard, American

Express, and Discover credit cards

 

At check-in we will obtain an authorization to charge your debit card for the accommodation charges (room rate, and any applicable taxes) and anticipated incidentals for the duration of your stay. All outstanding charges must be paid for in full upon check-out from the hotel. El Campo Casa will release unused credit authorizations upon check-out, but we cannot influence how quickly these changes will be reflected by your financial institution.

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Free Self-Parking is available on-site and along the street to the hotel for hotel guests.

 

NO SMOKING POLICY

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El Campo Casa Resort is an entirely non-smoking facility. Smoking in guestrooms will result in a $250 cleaning fee.

 

PET POLICY
 

Some rooms can accommodate SMALL BREED pets, but are available only by phone reservations.
Pets shall remain within your control in hotel common areas at all times and on a leash. Please be sure to clean up after your pet. Pets may NOT remain alone in a guestroom. If your pet is disturbing other guests, we will contact you to address the situation and if the issue persists you may be asked to vacate the property. There is a one-time $25 fee for cleaning purposes, however, if your room requires excessive cleaning, or if damages are incurred as a result, the hotel may charge for additional services and repairs.
 

CANCELLATION POLICY
 

If you do not provide a 24 hour notice of your cancellation then you will incur a charge for the first night rate.